Please fill out this form to report your issue in Mimir, Saga or Kunnusta.io, with a detailed description of your problem and how to reproduce it. We will get right back to you! 

Priority check

P1 - Urgent:

• System Failure
• Issue affects all users of the system
• Complete on-air disruption
• Issues that stop the systems’ ability to broadcast or stop customers’ daily operations
• No temporary workaround in place

• Issues that severely affect systems’ core ability to broadcast or customers’ daily operations, but have a temporary workaround
• A significant number of users affected

P3 - Normal:

• Important functions are working slowly
• Configuration issue
• Password reset
• Unwanted Response
• Issues impact important features that are not working as intended but won’t stop the customer's daily operations. A temporary workaround is available.

P4 - Low

• Minor issues that have little impact on daily operations

Feature Request

• Ideas for a new feature or improvements to existing features

Information Inquiry

• Customers’ inquiries about the systems and their functionalities
• Customers have checked the Fonn Group Help Center Knowledge Base and Fonn Academy before logging an information inquiry