Mediability support

For general service and support, please report your issue or request, with a detailed description of your problem and how to reproduce it: 

Send your request to Mediability support 

How can we help? 

Please fill out this form to report your issue in Mimir or Dina, with a detailed description of your problem and how to reproduce it. We will get right back to you! 

Please note that this form is for support inquiries to Mimir and Dina only. For Mediability support, please see the above information. 

Give us a call 

For us to provide you with better assistance, please fill out our form first with detailed information on the issue. A support ticket ID will be sent to you via email and with this number our phone operators can quickly address your case.

Mimir support 

Phone support – available 24/7:

Australia: +61 2 9188 1675 (Sydney landline)
USA: +1 (888) 404-8545 (Toll-free)
UK: +44 20 8089 0280 (London landline) 

Dina support 

Phone support – Available 24/7:

Australia: +61 2 9188 1680 (Sydney landline)
USA: +1 (888) 629-4909 (Toll-free)
UK: +44 20 8089 0710 (London landline)

Fonn Group website Privacy Policy

Please find the Fonn Group Privacy Policy on our policy website here.

Fonn Group subprocessors

For information about the identity, location and role of the subprocessors currently engaged by Fonn Group please see subprocessors website here.

Fonn Group End-User License Agreement

Please find the Fonn Group End-User License Agreement on our website here 

Fonn Group og Åpenhetsloven (Norwegian)

Informasjon om Fonn Groups arbeid med sikring av grunnleggende menneskerettigheter og anstendige arbeidsforhold i henhold til Åpenhetsloven. Gå til nettsiden vår her for informasjon.