Last modified: February 26th, 2025
This Fonn Group Subprocessors Page forms part of the DPA https://fonngroup.com/data-processing-agreement and Agreement https://fonngroup.com/fonn-group-general-terms-and-conditions. This page details how the Fonn Group companies engage with Subprocessors and other third party service providers in the delivery of our Services, and in our general business operations, including the operation of our websites.
To help the Fonn Group Companies deliver their Services, we engage Subprocessors to support our infrastructure. The Fonn Group Companies may use the following Subprocessors to provide infrastructure services.
Relevant Services |
Subprocessor |
Purpose / Applicable Service |
Location |
All |
Amazon Web Services (AWS) |
Infrastructure provider providing hosting services and storage. |
Depending on the chosen region for the Service. |
Some of the optional features and integrations of our Services require the use of additional Subprocessors. These Subprocessors will apply to you only if and when you opt-in. You must actively choose to use a feature in the Service that involves an opt-in Subprocessor, as listed in the table below.
Relevant Services |
Subprocessor |
Purpose / Applicable Service |
Location |
Mimir |
Amazon Web Services (AWS) |
AI functionality (speech-to-text and recognition services). |
EEA or USA depending on the chosen region for the Service. |
Mimir |
|
AI functionality (speech-to-text and translation services). |
EEA or USA depending on the chosen region for the Service. |
Mimir |
Speechmatics |
AI functionality (speech-to-text services). |
EEA or USA depending on the chosen region for the Service. |
Mimir |
Microsoft |
AI functionality (speech-to-text services). |
EEA or USA depending on the chosen region for the Service. |
Mimir |
IBM |
AI functionality (speech-to-text services). |
EEA or USA depending on the chosen region for the Service. |
Mimir |
Amberscript |
AI functionality (speech-to-text services). |
EEA or USA depending on the chosen region for the Service. |
Depending on the geographic location of a customer or their Authorized Users, and to the extent necessary to provide the Services, one Fonn Group Company may engage one or more of its Affiliate Subprocessors (Fonn Group Companies) to help deliver the Services and to assist with its data processing activities.
Relevant Services |
Subprocessor |
Purpose / Applicable Service |
Location |
All |
Fonn Group AS |
Provider of corporate and administrative functions across Fonn Group. |
EEA |
All |
Fonn Group Americas Inc. |
Regional sales and support company for the American regions. |
USA |
All |
Fonn Group Germany GmbH |
Regional sales and support company for the DACH region. |
EEA |
All |
Fonn Group APAC Pte. Ltd. |
Regional sales and support company for the APAC region. |
APAC |
All |
Mimir Media Tech AS |
Developer and provider of the Mimir cloud native video production and collaboration platform, including support services. |
EEA |
All |
Dina Media Tech AS |
Developer and provider of the Dina digital-first story-centric newsroom system, including support services. |
EEA |
All |
Kunnusta AS |
Developer and provider of the Kunnusta workflow platform, multiplatform publishing tool and suite of connectors, including support services. |
EEA |
All |
Mediability AS |
Systems integrator. |
EEA |
The listed third party service providers may process other personal data that you provide to us, or that we collect, in the course of our business operations, including through our websites.
Subprocessor |
Purpose / Applicable Service |
Location |
Aircall |
Cloud-based support system / call center. |
EEA and USA |
Squarespace |
Online scheduling solution for demos and tradeshows. |
EEA |
Google Workspace |
Business applications, including communication and collaboration tools, including Gmail, Google Docs, Google Drive, and other business applications. |
USA |
GitHub |
Hosting for software development version control. |
USA |
HubSpot |
Marketing engagement, customer communication, and relationship management. |
USA |
Impartner |
Partner relationship management solution. |
USA |
LearnUpon |
Learning management system (LMS). |
UK |
Slack |
Communication tools. |
Global |
In order to provide optimal Service to our global customer base, our list of Subprocessors may change from time to time. These changes may include adding new Subprocessors or replacing existing Subprocessors when we believe that doing so will enhance our ability to deliver our Services.
We will notify our customers about our intention to start using a new Subprocessor or to replace an existing one, in accordance with the DPA, at least thirty (30) calendar days prior to any such change taking effect.
For more information on Fonn Group’s privacy practices, please visit our Privacy Policy. If you have any questions regarding this page, please contact us at dpo@fonngroup.com.