This page provides important information about the identity, location and role of the Subprocessors currently engaged by Fonn Group.
Third Parties
Fonn Group currently uses third-party Subprocessors to provide infrastructure services and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Fonn Group performs customary diligence and executes a written agreement with the Subprocessor, based on customary terms and conditions.
Infrastructure Subprocessors
Fonn Group may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:
| Entity Name | Subprocessing Activities | Entity Country |
| Amberscript | Cognitive Service provider | Netherlands |
| Amazon Web Services, Inc. | Cloud Service Provider | United States |
| Google Inc. | Cloud Service Provider | United States |
| IBM | Cloud Service provider | United States |
| Microsoft | Cognitive Service provider | United States |
| Recapp | Cognitive Service provider | Switzerland |
| Scriptix | Cognitive Service provider | Netherlands |
| Speechmatics | Cognitive Service provider | UK |
| TextRazor | Cognitive Service provider | United Kingdom |
| Valossa | Cognitive Service provider | Finland |
Other Subprocessors
Fonn Group may use the following Subprocessors to perform other Service functions:
| Entity Name | Subprocessing Activities | Entity Country |
| Atender | Customer Support service | Norway |
| Atlassian | Cloud-based product management software | United States |
| Figma | Collaborative interface design tool | United States |
| Google Inc | Site analytics (web), cloud computing, productivity and collaboration tools and customer interactions (email) | United States |
| Github | Hosting for software development version control | United States |
| Hubspot.com | Sales, marketing and customer success software | United States |
| Slack | Cloud-based business communication platform | Canada |
Fonn Group Affiliates
Depending on the geographic location of a Customer or their Authorized Users, and the nature of the Services provided, Fonn Group may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services provided to a Customer:
| Entity Name | Entity Country |
| Mjoll AS | Norway |
| 7Mountains AS | Norway |
| Mediability AS | Norway |
| Kunnusta AS | Norway |
Updates
As our business grows and evolves, the Subprocessors we engage may also change. We will endeavour to provide the owner of the Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.
To visit the Help Center go to https://fonngroup.com/help-center/
Last updated October 31st 2021