Please fill out this form to report your issue in Mimir, Saga or Kunnusta.io, with a detailed description of your problem and how to reproduce it. We will get right back to you! 

Priority check

P1 - Urgent:

• System Failure
• On-Air Disruptions
• Issues that stop the systems’ ability to broadcast or affect customers’ daily operations with no temporary workaround available

P2 - High:

• Issues that affect systems’ ability to broadcast or customers’ daily operations, but has a temporary workaround

P3 - Normal:

• Configuration issue
• Password Reset
• Unwanted Response
• Issues that impact important features not working as intended but won’t stop daily operations of the customer. Temporary workaround available.

P4 - Low

• General Queries
• User End minor issue
• Customers’ inquiries about the systems, and minor issues which have little impact on the services

Feature Request

• Ideas for a new feature or improvements

Information Inquiry

• General information requests