Fonn subprocessors

This page provides important information about the identity, location and role of the Subprocessors currently engaged by Fonn Group.

Third Parties

Fonn Group currently uses third-party Subprocessors to provide infrastructure services and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Fonn Group performs customary diligence and executes a written agreement with the Subprocessor, based on customary terms and conditions.

Infrastructure Subprocessors

Fonn Group may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:

 

 

Entity Name Subprocessing Activities Entity Country
Amberscript Cognitive Service provider Netherlands
Amazon Web Services, Inc. Cloud Service Provider United States
Google Inc. Cloud Service Provider United States
IBM Cloud Service provider United States
Microsoft Cognitive Service provider United States
Recapp Cognitive Service provider Switzerland
Scriptix Cognitive Service provider Netherlands
Speechmatics Cognitive Service provider UK
TextRazor Cognitive Service provider United Kingdom
Valossa Cognitive Service provider Finland

Other Subprocessors

Fonn Group may use the following Subprocessors to perform other Service functions:

Salesforce.comCloud-based Customer Support ServicesUnited States

Entity Name Subprocessing Activities Entity Country
Atlassian Cloud-based sales software United States
Figma Collaborative interface design tool United States
Freshworks Customer Support software United States
Google Inc Site analytics (web), cloud computing, productivity and collaboration tools and customer interactions (email) United States
Github Hosting for software development version control United States
Slack Cloud-based business communication platform Canada
Zendesk Cloud-based customer service software United States

Fonn Group Affiliates

Depending on the geographic location of a Customer or their Authorized Users, and the nature of the Services provided, Fonn Group may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services provided to a Customer:

Entity Name Entity Country
Mjoll AS Norway
7Mountains AS Norway
Mediability AS Norway

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavour to provide the owner of the Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

To visit the Help Center go to https://fonngroup.com/help-center/

Last updated May 20th 2020